At Treasure Trek, we believe a good mystery should keep you guessing. What happens to your personal information shouldn’t.
This Privacy Policy explains how Treasure Trek (“Treasure Trek,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, create an Explorer account, participate in treasure hunts or online puzzle adventures, purchase optional products or services, or otherwise interact with our platform.
We are committed to treating your personal information responsibly, using it for legitimate purposes, and being transparent about our practices.
This Privacy Policy applies to Treasure Trek’s website at https://www.treasuretrek.club and any successor official domains, associated applications, competitions, and services that link to this policy.
1. Who We Are
Treasure Trek operates real-world treasure hunts, online puzzle adventures, competitions, and related experiences.
For privacy inquiries, you may contact:
Treasure Trek
Legal Business Name: TAPAT Holdings, Inc
Business Address: 890 W Heritage Park Blvd, Layton, Utah 84041
Email: paul@treasuretrek.club
2. Information We Collect
Depending on how you use Treasure Trek, we may collect the following categories of information.
A. Account and Registration Information
When you register for an Explorer account or participate in an adventure, we may collect:
- Name or preferred display name.
- Email address.
- Account username or unique identifier.
- Password authentication information, handled through our authentication provider.
- Age or date of birth, when required for eligibility.
- Country, state, or region of residence.
- Registration date and account preferences.
- Referral codes or information about how you discovered Treasure Trek.
We do not need to store your password in readable form to operate your account.
B. Adventure and Gameplay Information
When you participate in The Final Five or other Treasure Trek adventures, we may collect:
- Adventures you register for or participate in.
- Puzzle responses and submissions.
- Challenge start and completion times.
- Scores, rankings, and competition progress.
- Expedition Keys and other assigned game identifiers.
- Earned rewards, coins, and Explorer’s Satchel records.
- Referrals and associated reward eligibility.
- Information needed to investigate technical issues, rule violations, or suspected cheating.
We use this information to administer adventures, maintain accurate records, and protect the integrity of competitions.
C. Purchases and Payment Information
If you purchase optional Side Quests, digital access coins, or other products or services, we may collect:
- Purchase details.
- Transaction amounts and dates.
- Items or services purchased.
- Payment status.
- Refund or dispute records.
- Transaction identifiers.
Payments may be processed by independent third-party payment providers.
We do not intend to collect or store complete payment card numbers or security codes on our own servers.
Payment providers process payment information according to their own privacy and security practices.
D. Prize and Reward Information
If you qualify for a cash prize, referral reward, or other benefit, we may request additional information necessary to verify eligibility and administer payment, including:
- Legal name.
- Mailing address.
- Age and residency verification.
- Identity documentation, when reasonably necessary.
- Tax-related information required by law.
- Payment delivery details.
We will seek to collect only the information reasonably necessary for prize verification, payment, tax compliance, and fraud prevention.
E. Device and Technical Information
When you use our website, we or our service providers may automatically receive information such as:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages visited and general usage activity.
- Approximate location derived from IP address.
- Referring website or link.
- Error reports and technical performance information.
- Security and authentication events.
This information helps us operate the website, troubleshoot problems, maintain security, and improve performance.
F. Communications
When you contact Treasure Trek, respond to a survey, or communicate with us, we may retain your messages and related correspondence.
This allows us to respond to questions, investigate issues, and maintain appropriate support records.
3. How We Use Your Information
We use personal information for the following purposes:
Account Management
To create, authenticate, maintain, and secure Explorer accounts.
Adventure Administration
To provide access to treasure hunts and online puzzle adventures, record progress, evaluate submissions, and maintain competition results.
Fair Play and Security
To detect duplicate accounts, unauthorized access, fraudulent activity, cheating, and violations of competition rules.
Prizes and Rewards
To determine eligibility, verify winners, maintain Explorer’s Satchel records, and administer prizes and referral rewards.
Purchases
To process optional purchases, provide purchased access, maintain transaction records, and respond to payment or refund questions.
Communications
To send account verification messages, password-reset instructions, competition announcements, important service notices, and responses to support inquiries.
Website Improvement
To understand website performance, improve navigation, resolve technical issues, and develop future adventures.
Legal Compliance
To meet applicable legal, regulatory, tax, accounting, and recordkeeping obligations.
Marketing
Where permitted by applicable law and your preferences, we may send information about upcoming Treasure Trek adventures, new treasure hunts, and related opportunities.
You may unsubscribe from promotional emails at any time.
Unsubscribing from promotional communications does not prevent us from sending essential account, security, purchase, or competition-related notices.
4. Cookies and Similar Technologies
Treasure Trek may use cookies, local storage, and similar technologies to operate and improve the website.
These technologies may help us:
- Keep you signed in.
- Maintain account sessions.
- Remember preferences.
- Support game functionality.
- Protect against unauthorized access.
- Measure website performance.
- Understand how visitors use the site.
Some cookies are necessary for the website to function.
Other cookies, such as analytics or advertising cookies, may be optional and subject to your choices or applicable consent requirements.
You can manage certain cookies through your browser settings.
Disabling essential cookies may prevent account registration, sign-in, or gameplay features from functioning correctly.
Any nonessential analytics, advertising, or tracking technologies must be accurately disclosed and configured before deployment.
5. When We Share Information
We do not sell personal information in exchange for money.
We may share information in the following circumstances.
Service Providers
We may share necessary information with trusted providers that help us operate Treasure Trek, including:
- Website hosting providers.
- Authentication and database services.
- Payment processors.
- Email delivery services.
- Website analytics providers.
- Security and fraud-prevention services.
- Prize payment and tax administration providers.
These providers receive information necessary to perform their services, subject to their applicable contractual and legal obligations.
Competition Results
We may publicly display certain competition information, including:
- Explorer display names.
- Scores and rankings.
- Competition placements.
- Prize amounts awarded.
We will not intentionally publish private contact information, payment details, or identity verification documents as part of competition leaderboards.
Legal Requirements
We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect legal rights, or investigate fraud or security incidents.
Business Changes
If Treasure Trek undergoes a merger, acquisition, reorganization, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable privacy obligations.
With Your Direction
We may share information when you request or authorize us to do so.
6. Public Profiles, Leaderboards, and Referrals
Treasure Trek may provide public or participant-visible features such as leaderboards, rankings, explorer profiles, and competition results.
Your selected display name and qualifying game results may be visible to other participants or the public.
We recommend choosing a display name that does not reveal personal information you wish to keep private.
Referral features may record relationships between referring participants and referred accounts for the purpose of determining reward eligibility and preventing abuse.
We do not intend to publicly disclose private referral account information unless necessary and appropriately disclosed.
7. Explorer’s Satchel and Digital Rewards
The Explorer’s Satchel is designed to maintain records of eligible digital rewards earned through Treasure Trek adventures.
We may retain information about:
- Coins or rewards awarded.
- Rewards used or redeemed.
- Transaction dates.
- Applicable balances.
- Adventure participation associated with rewards.
- Adjustments or corrections.
- Fraud-prevention and audit records.
These records may need to be retained even after an adventure concludes to preserve transaction accuracy, fulfill outstanding obligations, and comply with applicable law.
The Explorer’s Satchel is not intended to function as a bank account.
Specific reward and redemption terms are governed by the applicable adventure rules and reward conditions.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal obligations.
Different types of information may have different retention periods.
For example:
- Account information may be retained while an account remains active.
- Competition records may be retained to verify results and resolve disputes.
- Purchase and prize records may be retained for accounting, tax, and legal compliance.
- Security records may be retained to investigate misuse and protect the platform.
- Support correspondence may be retained as needed to resolve inquiries and maintain records.
When information is no longer reasonably necessary, we will delete, anonymize, or otherwise securely dispose of it, subject to technical and legal limitations.
9. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Obtain a copy of certain information.
- Object to or limit certain uses of your information.
- Withdraw consent where processing depends on consent.
- Opt out of certain marketing communications or qualifying data-sharing activities.
- Appeal certain privacy request decisions where required by law.
To submit a privacy request, contact:
We may need to verify your identity before fulfilling certain requests.
Some information may be retained where necessary for legal compliance, security, fraud prevention, prize administration, or other permitted purposes.
We will respond to applicable privacy requests within the time required by law.
We will not unlawfully discriminate against individuals for exercising their privacy rights.
10. Account Deletion
You may request deletion of your Explorer account by contacting Treasure Trek through the designated privacy contact.
Account deletion may result in loss of access to:
- Active adventures.
- Saved puzzle progress.
- Explorer profile information.
- Certain Explorer’s Satchel features.
- Future account-based services.
Some records may be retained when reasonably necessary for legal obligations, financial recordkeeping, prize administration, fraud prevention, or resolution of disputes.
If you request account deletion during an active competition, deletion may prevent continued participation or prize verification.
11. Information Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
Depending on the services involved, these may include:
- Encrypted connections.
- Access controls.
- Secure authentication systems.
- Restricted access to sensitive records.
- Monitoring for suspicious activity.
- Security practices implemented by our service providers.
No internet service or electronic storage system can guarantee absolute security.
You are responsible for protecting your account credentials and notifying us if you suspect unauthorized account access.
12. Children’s Privacy
Treasure Trek’s competitions and services are subject to the age restrictions established in the applicable Official Competition Rules.
We do not knowingly collect personal information from children in violation of applicable law.
If we learn that we have collected information from a child without required authorization, we will take appropriate steps to address the situation.
Parents or guardians who believe a child has provided information improperly may contact us at:
The platform’s minimum registration age and any parental consent requirements must be finalized before launch.
13. International Visitors
Treasure Trek may be accessible from locations outside the United States.
Information collected through the website may be processed or stored in the United States or other countries where our service providers operate.
Privacy laws and protections may differ between jurisdictions.
Where required by applicable law, we will implement appropriate safeguards for international transfers and provide any additional required privacy notices or rights.
Participation in a particular competition may be limited by geographic eligibility rules, even where the general website remains accessible.
14. Third-Party Websites and Services
Treasure Trek may link to third-party websites, social media platforms, payment services, or other external resources.
We do not control the privacy practices of independent third parties.
We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or information practices.
When we make changes, we will update the Last Updated date.
If a change is material, we will provide additional notice where required by law.
Continued use of Treasure Trek after an updated policy takes effect is subject to applicable law and any consent requirements.
16. Contact Us
If you have questions about this Privacy Policy or how Treasure Trek handles personal information, please contact:
Treasure Trek
TAPAT Holdings, Inc
890 W Heritage Park Blvd
Layton, Utah 84041
paul@treasuretrek.club
Website: https://www.treasuretrek.club